FAQ'S
General Questions
- What is HIS GOOD NEWS?
- I's a Christian brand meant to aide believers in showing the world who their identity is in.
- What products/services do you offer?
- We sell apparel that showcase out identity in Him,
- How can I contact customer support?
- Access the Contact page and reach out to us with and comments or questions.
Ordering and Payment
- How do I place an order?
- Add item to cart and hit purchase button. You will receive an order confirmation and tracking information once order is placed.
- What payment methods do you accept?
- We accept all forms of payment.
- Can I modify or cancel my order after it has been placed?
- You can reach out to us after your order is placed if you need to modify or cancel your order.
Shipping and Delivery
- What are your shipping options?
- We offer FedEx shipping. 3-5 business days.
- How long will it take to receive my order?
- 3-5 Business days once item(s) is shipped.
- Do you ship internationally?
- As of now, we do not. In the near future.
Returns and Refunds
- What is your return policy?
- We don't offer returns unless item is defected.
- How do I return an item?
- You will be contacted and given instructions for return.
- When will I receive my refund?
- 3-5 business days to reach account.
Security and Privacy
- What personal information is collected?
- We collect information containing your name, address (for shipping), phone number and email.
- What is your privacy policy?
- At HIS GOOD NEWS CO, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your information.
Information We Collect:
Personal Information: We may collect personal information such as your name, email address, and payment details when you use our services. -
How We Use Your Information We use the information we collect for various purposes, including: - To provide and maintain our services - To notify you about changes to our services - To provide customer support -To monitor the usage of our services.
We use cookies and similar tracking technologies to track activity on our service and store certain information. You can control your cookie preferences through your browser settings.
Data Security: We take reasonable measures to protect your personal information from unauthorized access or disclosure.
User Rights: You have the right to access, correct, or delete your personal information. Please contact us to exercise these rights.